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    For everything you never knew you needed, Dragon Mart is now online. The B2C online marketplace displays sellers from Dragon Mart 1, 2 and 6. Products delivered to your door within 24 to 48 hours – No Deliveries on Friday.

    Yes, you can checkout as a guest.

    However, you will be able to enjoy a whole host of additional benefits if you register with us, such as:

    • Tracking your orders and reviewing past purchases
    • Requesting a return directly from your account
    • Adding the products to your Wishlist
    • Receiving emails and SMS on our latest news offers
    • Saving your address and card details for a faster shopping experience when you visit us next time

    Dragonmart.ae is GDPR compliant and only uses cookies to give customers the best buying experience. Please read our privacy policy in detail here

    You forgot your email? Not to worry! Please first try 'forgot password' using your most common email. If this does not work, please send us an email at support@dragonmart.ae, chat online with us here, or call us on our toll-free number 04-5563988 from 9am to 1am

    If you've forgotten your password, it's really simple to get back into your account:

    Our customer's security is really important to us and we're committed to ensuring we keep our customers safe. We are GDPR compliant and will never share your personal details with any external parties without your consent.

    We don't mean to bother you!

    When registering on dragonmart.ae, you'll be requested to consent to receive marketing subscriptions after placing your first order. You'll only recieve ads if you consent to this.

    If you would like to unsubscribe from emails or sms, please go to the last email or sms you received from us and follow the unsubscribe steps for sms, or for click on the unsubscribe button in the email.

    Of course! You can find the option under Saved Addresses in My Account once you're logged in

    We totally get it!

    You can either checkout as a guest or make sure the Save Card box is not checked before you make a purchase.

    Rest assured that we do not save your credit card details without your consent. When you make a purchase on dragonmart.ae, you will be directed to our secure payment gateway to complete the transaction.

    We can help!

    • Make sure you are using the same email address and password you registered with
    • If you can't remember your password, please go to https://www.dragonmart.ae/passwordrecovery and click on the 'forgotten password' link. You'll be prompted to enter your email address and we'll send you an email with a link that will allow you to create a new password for your account.
    • If this does not work, please email us at support@dragonmart.ae, chat online with us here, or call us on our toll-free number 04-5563988 from 9am to 1am

    Oh no! There's a few ways to check:

    • Check your junk mail.
      Your email software may be marking our emails as junk mail. To stop this from happening, please add support@dragonmart.ae to your email address book.
    • Check your email address.
      Make sure you typed in the correct email address when you signed up with us. Just sign in to your account (if you can remember which email address you used) to check this.
    • Contact us
      If after this you're still having trouble, get in touch at support@dragonmart.ae; chat with us online here; or call us on our toll-free number 04-5563988 where you can reach us everyday 9am-1pm

    That's a bit tricky if we want to reach you!

    Currently, we require only one mobile number per account. You can change the number as preferred in My Account

    We're sorry to see you go!

    We're happy to meet your request; please email us at support@dragonmart.ae, let us know on our online chat here, or reach us on our toll-free number 04-5563988 everyday from 9am to 1am

    Dragonmart.ae currently does not have a premium option. Please check back for updates on this!

    We're delighted you want to partner with us!
    Find out more about how to here

    Our customer's security is really important to us and we're committed to ensuring we keep our customers safe. So be rest assured, all transactions are encrypted through our secure payment gateway.

    Our customer's security is really important to us and we're committed to ensuring we keep our customers safe through HTTPS encryption

    We're working to become bilingual!

    Currently, dragonmart.ae is only available in English. We are aiming for more languages to be available very soon. Please check back for updates.

    We don't want you losing-out on your favourite items!

    Please click on the ❤️ icon on any product to add it to your wishlist.

    If any items you are looking for are missing, please email us at support@dragonmart.ae, contact us on our online chat, or call us on our toll-free number 04-5563988 everyday from 9 am to 1 am

    We love a good bargain hunt!

    Compare any two products using the Compare feature available

    We love a good bargain hunt!

    Compare any two products using the Compare feature available

    We always want to keep you informed!

    Please refer to the warranty terms under each product listing.

    We don't want you losing your favourite items!

    Please click on the ❤️ icon on any product to add it to your wishlist.

    We love a good bargain and are always working with our vendors to list the lowest prices,

    If you've found a product with a higher price, please mail us at support@dragonmart.ae, speak to us on our online chat, or call us on our toll-free number 04-5563988 everyday from 9am to and the team will do their best to lookout for you

    Rest assured, all the sellers who are selling on dragonmart.ae are physical retailers in the Dragon Mart Mall and have the valid requirements

    Oh no! We're sorry you've missed out!

    Please subscribe to the stock notifications option on the product's page and we'll send you an email as soon as it's available again.

    Of course!

    These options will be available for you to choose from before you place an order

    We just launched Cash on Delivery! You can pay cash to our service provider for all orders.

    Any returns will be processed via a gift voucher or bank transfer after our customer service team confirms that the products are returned as per the Return Policies.

    We're really quick at packing your order up to get it to you!

    If you'd like to cancel your order, please visit My Account and check the order status. You can cancel the order before it has been dispatched.

    You may cancel partial items from your order before they are dispatched. Once they're dispatched, this will move to returns that can be be processed through My Account

    Dragon Mart is exclusive to the UAE. We do not deliver to any other country currently.

    We work hard to get your order to you as quick as possible!

    Our normal delivery time is within 24 - 48 hours, with the exception of Fridays.

    If you wish to receive your order at a later date or choose a specific time, please contact us at support@dragonmart.ae; reach out to us on our online chat; or call us on our toll-free number 04-5563988 any time from 9am to 1am

    • Free delivery is offered for orders up to 28KG until 31 October 2020.

    Starting from 1 November 2020:

    • For orders up to 10KG, a fee of AED 15 applies, with an additional AED 2 for every KG up to 28KG.
    • For orders from 29 - 50KG, a fee of AED 50 applies, with with an additional AED 2 for every KG over 50KG.
    • If there is assembly required for heavy items, a fee of AED 110 applies regardless of weight

    We aim to get you your order within 24-48 hours.

    Please note that we do not deliver on Fridays.

    Unfortunately there is not at present. We aim to get you your order as fast as possible within 24-48 hours!

    Please note that we do not deliver on Fridays.

    Of course!

    Visit My Account and select the Orders tab to track all your orders

    Our friends at Emirates Post handle delivery for all items up to 28KG

    For heavier items, we use TFM Express

    We work hard to deliver all online orders to you within 24 - 48 hours at minimum cost!

    There is no click and collect option on dragonmart.ae currently. However, we'd love to see you visit our stores in person too as all vendors online have physical stores as well.

    We're sorry to hear that!

    If your estimated delivery date has passed and you haven't received your order, please contact us at support@dragonmart.ae, reach out to us on our online chat, or call us on our toll-free number 04-5563988 any time from 9am to 1am

    We're sorry to hear that!

    If you've received something you haven't ordered, or a product is damaged upon delivery, you can return it free of charge.

    Please check our Returns Policy for full details.

    For more information, please drop us a line at support@dragonmart.ae, reach out to us on our online chat, or call us on our toll-free number 04-5563988 any time from 9am to 1am

    We're sorry to hear that!

    This is likely a technical error, and your delivery may be on its way to you very shortly.

    To follow up on your order status, please contact us at support@dragonmart.ae, reach out to us on our online chat, or call us on our toll-free number 04-5563988 any time from 9am to 1am

    We do!

    For heavy items, an assembly fee of AED 110 applies

    Yes, we do! The cost will be for free if the items was defected. And the customer will shoulder the cost if they wish to return with no defects.

    The safety of our staff and partners is our top priority, so we’re working around the clock to make sure that you can get your orders as quickly and safely as possible.

    At this time, we are only accepting online payments to reduce contact and the spread of COVID-19.

    Our courier partners have also implemented safety standards to ensure the best way your orders keep landing on your doorstep. These include selecting safe places for packages to be left and contactless delivery.

    We're sorry to hear you're not happy with your order.

    You can return your item within 7 days of it being delivered. This includes requesting an exchange.

    All items must be intact and returned with the original packaging.

    We're sorry to hear that you had a bad experience.

    We recommend that you report it immediately on the same day. Please contact us at support@dragonmart.ae, reach us on our online chat, or call us on our toll-free number 04-5563988 anytime from 9am to 1am

    We're sorry to hear that you had a bad experience.

    Please contact us at support@dragonmart.ae, reach us on our online chat, or call us on our toll-free number 04-5563988 anytime from 9am to 1am

    We'd be delighed, and encourage any feedback to better our experience for you.

    Yes they are. We ensure that all sellers on dragonmart.ae are verified vendors and are licensed to trade. Through this process, we can ensure that the product you are buying online is stocked directly from the vendor and is genuine.

    We're excited to hear from our loyal customers!

    We're working on this - please check back for details

    Please check our return policy in our Terms & Conditions

    Always check the product info section for details on whether the item is returnable. Certain products are non-returnable for hygiene reasons.

    Check out our Returns Policy in our Terms & Conditions for more information.

    We love to hear from our loyal customers!

    Please susbcribe to our newsletters and follow us on social media for all the latest promotions and offers

    Please susbcribe to our newsletters and follow us on social media for all the latest promotions and offers

    Your refund should appear on your bank statement within 7-14 working days (Please note that refund times are dictated by the card issuers and are outside our control).

    We're sorry to hear that you had a bad experience.

    We recommend that you report it immediately on the same day. Please contact us at support@dragonmart.ae, reach us on our online chat, or call us on our toll-free number 04-5563988 anytime from 9am to 1am

    We're very happy to speak to you. We are available 7 days a week - between 9am to 1am

    Please contact us at support@dragonmart.ae, reach us on our online chat, or call us on our toll-free number 04-5563988

    We understand!

    We're really quick at packing your order to get it to you! If you'd like to cancel your order, and re-order the correct items, please visit My Account and check the order status. You can cancel the order before it has been dispatched.

    We're sorry to hear that and can investigate this for you.

    Please contact us at support@dragonmart.ae, reach us on our online chat, or call us on our toll-free number 04-5563988 anytime from 9am to 1am

    Absolutely! We can arrange this for you.

    Please contact us at support@dragonmart.ae, reach us on our online chat, or call us on our toll-free number 04-5563988 anytime from 9am to 1am

    We can help you with any inquiries related to any vendors.

    Please contact us at support@dragonmart.ae, reach us on our online chat, or call us on our toll-free number 04-5563988 anytime from 9am to 1am

    Still can’t find answers?

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